Guest Services Representative
Create more magic and become part of the story with Disney! Whether you're looking to create magic in Parks and Resorts, support business a thriving retail business, work behind-the-scenes on your favorite TV shows or upcoming movies, or anything in-between, this is your opportunity to start the next chapter of your career storyDisney is currently hiring Guest Services Representatives to:
Use your impeccable guest service skills to assist inbound queries through calls, chat, social media or email; Contact guests through outbound calls; Resolve issues affecting guests' experiences; Channel escalated issues to appropriate supervisors/managers; Bring stories to life with scripted and non-scripted guest-engagement statements; Ask open-ended questions to assess guest needs and make appropriate recommendations and resolutionsWhere will your story begin? Recommended Skills Customer Service Computer Literacy Scheduling (Project Management) Listening Interpersonal Skills Linguistics Estimated Salary: $20 to $28 per hour based on qualifications.
Use your impeccable guest service skills to assist inbound queries through calls, chat, social media or email; Contact guests through outbound calls; Resolve issues affecting guests' experiences; Channel escalated issues to appropriate supervisors/managers; Bring stories to life with scripted and non-scripted guest-engagement statements; Ask open-ended questions to assess guest needs and make appropriate recommendations and resolutionsWhere will your story begin? Recommended Skills Customer Service Computer Literacy Scheduling (Project Management) Listening Interpersonal Skills Linguistics Estimated Salary: $20 to $28 per hour based on qualifications.
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